Pulvex / Terms of Service

Terms of Service

Effective date: July 23, 2026 · Last updated: July 23, 2026

These are the terms you agree to when you use Pulvex. We have kept them as straightforward as possible. If you have any questions, reach out to us at support@getpulvex.com.

Contents

  1. Acceptance of Terms
  2. Health and Fitness Disclaimer
  3. Your Account
  4. Using the App
  5. Points and Rewards
  6. Partner Offers and Redemption Codes
  7. Intellectual Property
  8. Prohibited Conduct
  9. Disclaimer of Warranties
  10. Limitation of Liability
  11. Changes to the Service
  12. Deleting Your Account and Termination
  13. Governing Law
  14. Contact

1. Acceptance of Terms

By downloading, installing, or using the Pulvex app, you agree to be bound by these Terms of Service. If you do not agree, do not use the app.

These Terms apply to all users of Pulvex, on any device or platform we make available.

You must be at least 18 years old to use Pulvex. You are asked to confirm this when you create an account, and by using the app you confirm that it is true.

We may update these Terms from time to time. If we make changes that affect your rights, we will notify you by email or through the app before the changes take effect. Continuing to use the app after an update means you accept the revised Terms.

2. Health and Fitness Disclaimer

Please read this section carefully. It is important.

Pulvex is a fitness motivation and rewards app. It is not a medical service, healthcare provider, personal trainer, or physical therapy program. Nothing in the app constitutes medical advice.

By using Pulvex, you confirm that:

Pulvex does not monitor, supervise, or verify how exercises are performed. Exercise descriptions and demonstration images in the app are provided for general reference only. They are not personalized programs and should not replace guidance from a qualified fitness professional.

If you choose to tell us about physical limitations, we use that information to adjust which exercises we suggest. This is a convenience feature, not a medical assessment, and it does not make the app safe for a condition that requires professional supervision.

If you are pregnant, have a heart condition, high blood pressure, diabetes, or any other medical condition, please consult your doctor before starting any exercise program.

If you feel pain, dizziness, shortness of breath, or any discomfort during exercise, stop immediately and seek medical attention.

Fitness results vary from person to person. Pulvex does not guarantee any specific fitness outcome, weight loss, performance improvement, or health benefit from using the app.

3. Your Account

To use Pulvex, you need to create an account using your email address and a password. You can also use demo mode without an account, but your data will not be saved.

You are responsible for keeping your account credentials secure. Do not share your password with anyone. If you suspect your account has been accessed without your permission, contact us at support@getpulvex.com immediately.

You must provide accurate and up-to-date information when creating your account. If any of your details change, please update them in the app.

You may not create more than one account. If we find duplicate accounts, we reserve the right to merge or remove them.

By creating an account, you confirm that you have read and agreed to these Terms and our Privacy Policy.

4. Using the App

Pulvex grants you a personal, non-transferable, non-exclusive, revocable licence to use the app for your own personal, non-commercial purposes.

The app is free to download and use. We may introduce optional paid features in the future. If we do, we will be clear about what is free and what is paid before you make any purchase.

You are responsible for your own internet connection and any costs associated with using the app on your device.

We may update, modify, or discontinue features of the app at any time. Where possible, we will give you advance notice of significant changes.

5. Points and Rewards

Points are earned by completing workout sessions in the app. Points are awarded by our server, never by the app on your device.

Points have no cash value. They cannot be transferred, sold, or gifted to another user.

Your points balance is made up of two values:

When a session does not earn points

To keep the rewards system fair for everyone and credible with our partner brands, not every session qualifies:

When a session does not qualify, the app tells you why on the completion screen. A session that does not earn points also does not count toward your streak.

Pulvex may adjust point values, earning rules, or tier thresholds at any time. We will notify you of significant changes through the app.

If we detect fraudulent or manipulated activity on your account, we reserve the right to adjust or remove points and restrict access to rewards.

6. Partner Offers and Redemption Codes

Pulvex partners with brands to offer discounts and free trials to users who reach certain points thresholds. These offers are subject to availability and may change without notice.

When you redeem an offer, you receive a unique discount code. This code is:

Partner offers are provided by third-party brands. Pulvex is not responsible for the quality, availability, or fulfilment of partner products or services. If you have an issue with a code or a partner purchase, contact us at support@getpulvex.com and we will do our best to help.

Once a redemption code has been issued to you, the points used to redeem it are deducted from your spendable balance. Redemptions cannot be reversed.

7. Intellectual Property

All content in the Pulvex app — including design, text, graphics, workout templates, exercise descriptions, and software — is owned by Pulvex or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any part of the app without our prior written permission.

Exercise demonstration images and instructional content shown in the app are licensed from WorkoutX and remain the property of their respective owners.

8. Prohibited Conduct

When using Pulvex, you agree not to:

We reserve the right to suspend or permanently remove accounts that violate these rules, with or without notice.

9. Disclaimer of Warranties

Pulvex is provided on an "as is" and "as available" basis. We make no warranties, express or implied, about the reliability, accuracy, or availability of the app.

We do not warrant that:

We will make reasonable efforts to keep the app available and fix issues promptly, but we cannot guarantee continuous availability.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pulvex and its team are not liable for any indirect, incidental, special, or consequential damages arising from your use of the app, including but not limited to loss of data or loss of points.

You exercise at your own risk. Pulvex does not supervise your training and is not liable for injury resulting from exercise you choose to perform.

Our total liability to you for any claim arising from your use of the app shall not exceed the amount you have paid to Pulvex in the 12 months prior to the claim, or 100 US dollars, whichever is greater.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Many jurisdictions, including Israel and the European Union, restrict how far a service provider can limit its liability to consumers — where that is the case, our liability is limited only to the fullest extent the law allows, and your statutory rights are unaffected.

11. Changes to the Service

We may update, modify, or discontinue any part of the Pulvex app at any time. Where changes significantly affect your use of the app, we will notify you in advance through the app or by email.

We may also update these Terms at any time. We will give you at least 14 days notice before material changes take effect. Continuing to use the app after that point means you accept the updated Terms.

12. Deleting Your Account and Termination

You can delete your account at any time from inside the app: open Profile, scroll to the Account section, and choose Delete my account. You will be asked to confirm.

Deletion is permanent and immediate. It removes your profile, workout history, points balance, streak, and redemption records. There is no grace period and the account cannot be recovered. A full description of what is deleted and what is retained is in section 9 of our Privacy Policy.

A discount code you have already redeemed continues to exist in the partner's own system and may still be usable there after you delete your account.

If you would rather not receive reminders, you can turn off notifications in the app instead of deleting your account.

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or act in a way that harms other users or the integrity of the app.

If you have concerns before deleting your account, please contact us at support@getpulvex.com. We would rather fix the issue than lose you.

13. Governing Law

These Terms are governed by the laws of the State of Israel. Any disputes arising from or related to these Terms or your use of the app shall be subject to the jurisdiction of the competent courts of Tel Aviv, Israel.

If you are a consumer in a jurisdiction with mandatory consumer protection laws, nothing in these Terms limits the rights you have under those laws, including any right to bring proceedings in the courts of your own country.

14. Contact

If you have questions about these Terms or need help with anything, we are here: